How to Choose Microsoft Certified Software Advisor

Every company has made a significant investment to achieve the goal with minimum investment. You invest your money like the life blood of your business. Many companies leave the contract in middle otherwise they are not providing a reasonable support to your organization. It is very important to grow your business with better decision making directors, which have the confidence to choose best and which is beneficial to your company.

 When a company goes to choose or install software in your organization. Firstly they consult a number of popular certified software advisers. After consultation, companies held a meeting board of directors and make the final decision. I thought that this is the right procedure to choose certified software.

I saw in my life many companies use certified software advisory services but the result was not good because when we choose certified software adviser, not concern with the following points:

·    Top Rated Software Certified Adviser

·    Client Review about Software Certified Adviser

·    Best Contribution about Your Business

I highly recommend you to use Microsoft CSA partners, because everyone knows about Microsoft. When you get best result then you will have no problem paying higher for it. At this right or wrong decision to choose CSA goes your business up or down. So it is very important to choose right CSA.

Microsoft CSA

RTO Software for Business Management powered by Microsoft Dynamics

Soluzione is one of leading Microsoft Dynamics Solution providers, helping number of enterprises by providing RTO business management solution named as SOLZ-RBM. It’s an innovative and cutting edge solution to achieve 360’ student/employee performance in an enterprise.

Being student centric portal, it has several benefits:

• Students/employees can learn access and manage all aspects of learning since it’s providing learning environment in a glance. Also, the solution will make you able to enter all information like student/employee registration, training process as well as memberships etc.

• Students/employees and other resources of an enterprise get quickly access to solution. It simplifies and streamlines administration process, user set up, skills training as well as organizational structure, reporting frameworks etc.

• The solution controls all requirements of accredited training. 

• It manages course management and gives fast access to employees/students reporting; course as well their progress status.

• You can meet up & schedule face-to-face e-learning services with blended courses.

• The solution can be integrated with learning management solution to give easy access with proper e-learning content.

• With RTO software you can manage invoicing, payments, credits, refunds, e-Payments, contracts and other compliance related activities.

• The solution can be integrated with multiple apps.

SOLZ-RBM works on desktop, tablet as well as mobile. It is also available as an on-premise or in-the-cloud solution. We Soluzione team is able to understand your enterprise’s requirements to deliver right solution. To know more, visit www.solzit.com


RTO Software

Enterprise Registered Training Organization (RTO) software to manage RTOs

Soluzione introduces SOLZRBM (Soluzione RTO Business Management) solution for automating RTOs powered by Microsoft dynamics. We offer industry-standard yet tailored implementation of solution.

For the sake of streamlining the work process, every organization wants minimal risk of errors & duplication, accuracy, fast delivery and reliable business processing etc. A RTO manager spends countless hours to deliver relevant business benefits in small budget but human tasks prone to errors and tedious. While RTO software automates processes bring task management at centricity to deliver personalized experience.

To derive revenue growth, staff productivity and benefits, SOLZRBM manages organization tasks through all aspects like marketing, training, tracking, managing projects for their clients.

Whether you are looking for Student Management Solution, Training Management Solution or Learning Management Solution, SOLZRBM is all-in-one RTO software solution includes a comprehensive range of features like Marketing Sales and Recruitment, Academic Process, Self Service Portal, Finance & Fee Management, Legal & Compliance, Human Resource , Manage & Track Business Performance, Integration etc.

Depending upon the type of organization, the benefits of the solution are:

• You can get business intelligence and reports easily from your sales data.
• It works on tablet, desktop and mobile.
• It provides cloud based business solution experience to get rid of IT expenses and unnecessary hardware support costs.
• Highly secure, reliable and relevant to any business model.
• Works as a collaboration platform where multiple people can work simultaneously and later on, it can merge with accepted contributions & reflected changes.

We take care of following while installing enterprise business management solution:

• Complete orientation of the Platforms Capabilities and limitations
• Transparent Pricing, Cost of Ownership and Affordability
• Correct assessment of Requirements and business needs
• Planned Implementation (and data migration for existing RTOs and Data)
• Agile implementation and Change deployments
• Comprehensive Training and Updating
• Ongoing support and 24/7 Service levels
• Continuously create operational efficiencies 
• Streamlines business processes
• Pursue Sustainable competitive advantage for Client

Being a RTO solution provider, our solution keeps a long lasting record for reliability, security and excellent customer support covers functional, financial and technical gap.

RTO

How CRM solution ignites your organization's productivity

This is how CRM solution helps in following department of an organization:

1. Goal Management- 

A CRM solution can track the performance of sales team against key sales performance indicators and report to sales directors or managers based on real-time monitoring of team progress.

2. Automated Lead Scoring assist sales process- 

Though CRM solution, sales team easily identify which leads are sales ready since it provides an automated process that ensure right leads at right time by keeping records of data like job role, location, tracked email activity, web click behavior, product detail and purchase time frame.

3. Brings Marketing & Sales team more closer- 

A better lead qualification can be mapped into CRM solution that reduces the gap between both teams. If the lead is “sales ready”, then sales & marketing go with better assessment. Since, automated lead scoring & lead nurturing increases sales effectiveness and provide transparency among teams.

4, Manages all interactions through single interface

With CRM applications, organization can prioritize the assigned tasks to team and then can manage their actions and progress of task completion, through a single interface. CRM provides full opportunity to an organization to follow their customers, sales & leads from a single point. It strengthens communication to several entities with better visibility.

5.  Event Management

Implementing a CRM technology helps in management of key steps with follow-up plan of business events. These events can be attendance reporting, automating follow-up messages and registration process. It maximizes sales team to maximize lead generation results.

6. Social Listening

Microsoft dynamics CRM solution has capability to keep you updated with social network on which you can monitor conversations about your products & services by listening your prospective customer needs, problems and concerns. Resultantly, it ignites new leads source as well.

7. Email Integration

CRM solution allows your email campaigning to work more efficiently including reporting data about which email is opened or how many targeted customers clicked the link inside the mail. Ultimately, it integrates all email activities along with real-time insight into customer behavior.

8. Enhances Product Management

By implementing CRM solution, you can have clearer picture or key information about your product sales & marketing details. So that you can focus on the changes need to make as per current market trends while considering competitors activities. It highlights win/loss ratio for a specific product.

And the list go on…We Soluzione - one of highly experienced team known for Microsoft certified CRM solution providers and popular for delivering stunning business apps to multiple clients. Resultantly, we are maximizing the value of customer relationship management application into all organization.

Contact us to discuss our CRM strategy and learn how it can satisfy your organization needs or improve your existing solution, to achieve better productivity.

How Managed Service providers (MSPs) are changing an IT culture?

There are so many benefits that Managed Services Providers can offer your business. Managed services are recognized as cost effective IT solution for small businesses. It eliminates technological complexities. Deploying just applications is not going to generate ROI, MSPs are optimizing the use of technology applications.

What you need MSPs?

1. It happens that business owners as well as internal IT staff focus on activities that can enhance revenue like creation of innovative products/services by cutting edge technology or can say that an IT staff pays attention towards product development. Among these activities, generally Monitoring & Maintenance get neglected by an internal staff, which is the prime reason for not getting expected ROI. While managed services providers take care of this thing, and free-up your resources, so that you can focus on your core business.
   
2. Managed services relieved internal staff from network operation maintenance, tedious monitoring of servers, storage infrastructure as well as from help desk activities.
   
3. MSP work with the objective to optimize IT service operations and applications that can truly add value to your company and support services like analyzing, reporting & measuring business growth.
   
4. Enabling risk reduction factor to enhance efficiency, work like catalyst, for internal Staff and make them work with free mind for developing new technologies and processes.

With intensive expertise, knowledge and experience, Managed Service Provider allow your organization to access best practices and world-class tools and technology. Since they keep tracking about how can a business be best possibly supported with evolving technology for progressive steps. 

Most of small businesses die every day due to lack of pro-activeness in information technology management. While managing budget, resources and access to on-demand expertise is another challenging brainstorming event for their companies. 

What MSP can provide to your organization?

• Computer and server support 
• Remote monitoring of critical network components 
• Data backup and disaster recovery,
• Network security,
• Custom software solutions,
• Technology evaluation and planning

MSPs reduce overall IT support costs, approximately 30% to 50%. Instead of becoming stressed on technology, a business owner can focus on core business growth strategies. This way, your organization can enjoy benefits of highly-trained IT experts while boosting network’s reliability and performance.

Below are the prime services offered by MSP:-

• App Maintenance & Enhancements
• Cloud Hosting & Licensing
• Disaster Recovery
• Staff Augmentation
• Ensuring Application Up-time
• End User Help Desk
• Support
• Application Audit & QA
• Performance Optimization
• Data Management & Conversion

If you are looking for managed services for Microsoft applications, kindly visit www.solzit.com 

Managed IT Service Providers

How to win customers’ adherence with Microsoft Dynamics CRM solution in Tourism Industry?

CRM

In the business world of travel and hospitality sector, customer relationship is something by which you allow your company to stimulate ‘retention of loyal customers’. And retention is possible when you respond your customers as per individual needs and values. The purpose is increasing responsiveness towards customers’ needs, behavior and preferences to make them satisfy while managing all business operations with an ease. It creates exceptional value in travel industries and keeps long term success. 

For quality guest experience in competitive hospitality services, there is a need to enhance customer satisfaction and this satisfaction depends upon on how better you manage your customers. Therefore, customer relationship management keeps importance to retain and attract customers to make the business profitable. 

CRM solution can be a perfect solution for travel industry by which you can differentiate your business from others that allow concentrating on your services, business processes as well acquisition of customers.

How CRM features can help travel industry?

To automate operational processes,   CRM solution works well due to its awesome features which can be varied based on your company’s requirements. Few are the features than can be integrated into your CRM system by which you can organize information and implement them to satisfy needs of travel & hospitality requirements. 

• Through CRM solution, travel agents can manage database of customer details including their booking details like passenger name, pre-sales activities, post communication, as well as travel itinerary things. This way you can follow your customer more effectively on time.

• By implementing multiple channel logins into CRM system, support your staff to perform cohesively with proper coordination and make them allow sharing information, knowledge to achieve common goals.

• We can integrate your email, chat as well as back-office services with CRM solution. 

• We can integrate help desk support which is ultimate solution itself that we implement with intention of providing guidance to your customer directly and troubleshoot their queries on time. It creates customer satisfaction and adds credibility into your business.

• You can manage records like customer preferences, survey results, booking history and travel information. Also, you can import and exports the record reports in excel sheet. It improves information archive inventory with proper segmentation of customer data.

• Proper analysis of data stimulates your lead conversion processes.

• We integrate analytical tools & sophisticated metrics in CRM solution for better B2B and B2C campaigns so that you can analyze the most yielding customers.

• CRM solution help you in generating reports on customer data, sales data with booking data of different departments in controlled manner.

• You can manage and download a record of e-mail and electronic fax contacts as well as exchange of communication messages.

•A contact scheduler kind of feature can help your team to communicate on-time with customers to schedule bookings and orders in efficient manner.

• An appointment scheduler kind of feature can schedule your appointments or meetings to whom your company executives wish to communicate with. 

• A customer relationship management solution helps traveling agents in making efficient interaction with customers. They can easily edit, update customer related activities.

• A booking feature allows your travel company to manage all bookings in real time and can access the booking from anywhere, anytime.

Soluzione- Microsoft Dynamics CRM solution provider to Tourism Industry

Soluzione experts provides Microsoft dynamics CRM solution that makes an excellent job in managing activities for travel executives when it comes to identify, differentiate  interact with and customize services for its customers.

By implementing CRM solution of industry-specific processes into company’s features (services and products), strengthens your customer’s base, increases profitability into business while enlarging stream of potential customers. So that your business team could focus on core business strategies.

At the bottom line:

Enhance customer experience by serving promising services and applauding experience to your customers. This is what can stimulate ROI of a travel & hospitality company. To know more, write us now.

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CRM